Frequently asked questions.
Short answers about Mitrend Digital, Dynamics 365 Business Central, e-commerce, inventory and partner overflow support.
Answers before you contact Mitrend Digital
Does Mitrend Digital build generic websites?
No. The focus is e-commerce-ready systems, WooCommerce online shops/stores, lead capture, inventory workflow and handover. Generic web design is not positioned as a standalone service.
Is Dynamics 365 Business Central a Microsoft product?
Yes. Dynamics 365 Business Central is a Microsoft product for finance, sales, purchasing, inventory and reporting.
Do you replace the implementation partner?
No. Partner overflow support is designed to help the partner with defined work such as migration templates, user acceptance testing packs, training notes, issue logs and hypercare trackers.
Do you handle bookkeeping or CIPC work?
No. CIPC, bookkeeping, business plans and accounting admin belong with Mitrend Accounting Services or the client's accountant.
Can AI be included?
Yes, where it helps the customer and service team: product attributes, content drafts, enquiry triage, exception summaries, testing notes and handover packs. Human approval stays in place for finance, pricing and customer communication.